Data Privacy Policy
Vegastars values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you access our casino services, create an account, make deposits or withdrawals, play games, or contact support. It covers the categories of data we process, how that data is used for account handling and transactions, the security measures in place to protect information, and the rights you have over your data. Read this page to understand what we hold and how to manage your information on Vegastars.
Types of data we collect
Personal data
We collect information you provide when registering or verifying your account: name, date of birth, email, phone number, address, and identity documents when required for verification. This data is used to manage your account and comply with applicable checks.
Technical data
Device identifiers, IP address, browser and operating system, session logs, and crash reports are collected to operate the site, prevent fraud, and maintain platform performance. Data may include mobile device details for mobile optimisation.
Transactional data
Payment method details, deposit and withdrawal records, currency used (A$, AUD), bet history and game activity are stored to process payments, reconcile accounts and manage bonuses or loyalty activity in line with account terms.
How information is used
Account management, payment processing, identity verification and fraud prevention. Data supports gameplay settlement, bonus eligibility checks, customer support queries and enforcing terms and conditions. Aggregated data may be used for reporting and analytics to improve services.
Data protection and security
We use encryption and secure connections to protect data in transit and reasonable organisational measures to protect stored data. Access to personal data is limited to authorised personnel and third parties who need it to provide services. Retention follows legal and operational needs.
Cookies and tracking technologies
Cookies, local storage and similar technologies are used to remember your session, preferences and game state, and to measure site performance. You can manage cookie settings via your browser. Tracking is also used for basic analytics and fraud detection.
Your rights
Access and correction
You may request access to the personal data we hold about you and ask for corrections to inaccurate details. Verification may be required before changes are made.
Deletion and account closure
Account closure requests can be submitted through your account settings or support. Deletion requests will be processed subject to legal obligations and necessary record retention for transactional or compliance reasons.
Object or restrict processing
You can object to or ask us to restrict certain types of processing. We will consider requests and respond in accordance with applicable laws and operational constraints.
Data sharing and third parties
Personal data may be shared with payment processors, identity verification providers, analytics providers and legal or regulatory authorities when required. Third parties process data under contract and only for specified purposes related to service delivery.
Updates to this policy
We may update this Privacy Policy to reflect changes in services or legal requirements. Material updates will be posted on this page with an effective date. Continued use of the service after changes indicates acceptance of the revised policy.